Welcome to Vortex Vanity! These Terms & Conditions govern your use of our website, services, and products. By accessing our website or making a purchase, you agree to comply with the following terms.
Vortex Vanity specializes in custom-designed coasters and unique handcrafted goods. Our mission is to deliver exceptional quality and personalized creations for our customers. These Terms & Conditions define the rights and responsibilities of both parties.
Custom Orders
- All custom order requests must be submitted via our online form or email.
- Once the design is confirmed and payment is processed, no changes can be made.
- Customers are responsible for providing accurate details for custom designs. Any inaccuracies may result in delays or additional charges.
Payment Terms
- Payment is required in full before work begins on any custom order.
- We accept major credit/debit cards, Apple Pay, Google Pay, and other payment methods as displayed on the checkout page.
- All prices are listed in USD and include applicable taxes unless otherwise stated.
Production & Shipping
- Custom orders require [Insert Production Timeframe, 7-10 business days for creation and processing.
- Shipping times vary by location and will be communicated at the time of purchase.
- Vortex Vanity is not responsible for delays caused by courier services or incorrect shipping details provided by the customer.
Intellectual Property
- Vortex Vanity operates as a creative brand and utilizes a mix of original and third-party images or content that are believed to fall under fair use, licensing agreements, or public domain. Vortex Vanity does not claim ownership of any third-party images or content unless explicitly stated.
- By accessing or purchasing from our site, you acknowledge that the designs and images used in our products may incorporate elements that are sourced externally. These elements are intended for non-commercial, personal use by the customer and are not intended to infringe on the intellectual property rights of third parties.
- If you believe any material on this website infringes your copyright or intellectual property rights, please contact us immediately at officialvortexvanity@gmail.com. Upon notification, we will promptly investigate and take appropriate action, including removal if necessary.
- Customers who submit designs or images for custom orders affirm that they have the necessary rights or permissions to use the submitted materials. Vortex Vanity disclaims all liability for copyright or intellectual property disputes arising from customer-provided content.
Customer Responsibilities
- Ensure all details provided for custom orders are accurate and complete.
- Inspect items upon receipt and notify us within 48 hours of any defects or errors.
- Use our products responsibly. Vortex Vanity is not liable for misuse or improper handling.
Privacy Policy
- We collect and store customer data to fulfill orders and improve our services. Your information is handled securely and will not be shared with third parties, except as necessary to process payments and ship orders.
- For more information, refer to our Privacy Policy.
Liability
- Vortex Vanity is not responsible for:
- Damage caused during transit (claims must be filed with the courier).
- Delays due to unforeseen circumstances, including natural disasters or supply chain disruptions.
- Loss of items due to incorrect shipping details provided by the customer.
Changes to Terms
- Vortex Vanity reserves the right to update these Terms & Conditions at any time. Changes will be communicated via our website, and continued use of our services constitutes acceptance of these changes.
Contact Us
For questions, concerns, or assistance, please contact us at:
Thank you for choosing Vortex Vanity! Your satisfaction and trust mean the world to us.